State Farm® Insurance Agent Mac Freeman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Keysha
July 28, 2025
5
out of
5
rating by Keysha
"Amazing office!!!! I spoke with a Ms.Anaya about my renters insurance and she was extremely helpful very kind and polite!!!!"
We responded:
"Keysha, thank you for your amazing feedback! I'm happy to hear that Anaya was able to assist you with your insurance in such a helpful and kind manner. Our team is dedicated to providing exceptional service, and your words mean a lot to us. If you need anything else, feel free to reach out!"
Sterling Schecter
July 25, 2025
5
out of
5
rating by Sterling Schecter
"Just got my home and auto policies set up through Mac at State Farm. Super smooth process from start to finish. He answered all my questions, found the right coverage for what I needed, and made it easy to get everything finalized. Highly recommend!"
We responded:
"Thank you, Sterling! I'm happy to hear that setting up your policies was a smooth experience. It's great to know that we were able to assist with your questions and find the right coverage for you. We appreciate your recommendation! If you need anything else, feel free to reach out."
April Gregory
July 23, 2025
5
out of
5
rating by April Gregory
"Christy was incredibly helpful and made the process of switching insurance policies stress free and clear. I appreciated her a lot!"
We responded:
"Thank you for your review, April! I'm happy to hear that Christy was able to assist you and make the transition smooth and easy. We appreciate your kind words and are here if you need anything else. Thanks for choosing us!"
RAGHU RAM
July 17, 2025
5
out of
5
rating by RAGHU RAM
"Great assistance by Christy"
We responded:
"Thank you Raghu! Love to hear that Christy was such a great resource for you. Thanks for working with us! I’m excited to be your Agent! "
Ishmael
July 13, 2025
5
out of
5
rating by Ishmael
"After shopping around for policies and dealing with difficult reps, Christy was a lifesaver. Highly recommend!"
We responded:
"Thank you, Ishmael! I'm happy to hear that Christy was able to assist you so effectively. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Nitesh Goyal
July 8, 2025
5
out of
5
rating by Nitesh Goyal
"My experience with Christy at Mac Freeman's was exceptional. She is very forthcoming, would be a partner in your choice of insurance and will certainly not be a salesperson. I continue to trust Christy for her genuine support in helping manage my insurance needs at the best costs. Thank you Christy and Mac!"
We responded:
"Thank you for your review, Nitesh! I'm delighted to hear about your positive experience with Christy. She truly embodies our commitment to genuine support and partnership. We appreciate your trust in us for managing your insurance needs. Let us know if there's anything else we can assist you with!"
Harrison Kammer
June 26, 2025
5
out of
5
rating by Harrison Kammer
"Christy is the best! Easiest process ever"
We responded:
"Thank you for your review, Harrison! I'm happy to hear that Christy made the process so easy for you. Our team is dedicated to providing a seamless experience. Let us know if there's anything else we can assist you with!"
be
June 1, 2025
5
out of
5
rating by be
"I have found my new insurance agent at State Farm. Adrian Bonner helped me to coordinate my insurance needs and after he explained all the coverage so that I can understand it, I've chosen to have State Farm insure my various needs. I've moved over to State Farm because I now have an agent that I can call upon when I need and because I am saving a considerable amount of money annually. Christy, the other agent present in the office, was extremely helpful in providing further info on various items we spoke about. I feel comfortable that my insurance needs will be well served at State Farm by Adrian and/or Christy. I highly recommend the Mac Freeman that Adrian and Christy are part of."
We responded:
"Thank you for your review, Be! I'm happy to hear that Adrian and Christy were able to assist you with your insurance needs and provide clarity on your coverage options. It's great to know you're satisfied with the service and savings you've found with us. If you ever need anything else, feel free to reach out!"
Sidharth Prabhakaran
May 23, 2025
5
out of
5
rating by Sidharth Prabhakaran
"Thank you, Christy, for setting up my auto insurance so quickly and effortlessly. I really appreciate the smooth experience and the great rate — I ended up saving ~$400 over 6 months!"
We responded:
"Hi Sidharth! Thanks so much for this feedback. Christy does and wonderful job and I’m excited we could save you so much on your insurance. Thanks for choosing Mac Freeman State Farm! "
Gilbert Hernandez
May 22, 2025
5
out of
5
rating by Gilbert Hernandez
"I was very satisfied with the personal and detailed attention paid to my request for assistance in my house insurance search. Great result! Gilbert Hernandez"
We responded:
"Thank you, Gilbert, for sharing your experience! I'm glad to know that you were satisfied with the personal and detailed attention you received during your insurance search. It's wonderful to hear about the great result! If you have any more questions or need further assistance, feel free to reach out."
Pam Cople Smith
May 11, 2025
5
out of
5
rating by Pam Cople Smith
"Just a quick shout out to this agency. A few months ago reached out to get info/rates on Renters Ins as we are moving to Austin. Already a State Farm client. Found this agency through the amazing reviews they had. All the reviews were right. They were quick to reply to my inquiry. They got everything set up in minutes. And I was able to visit the office to meet Christy when I arrived in town. Christy was amazing, super helpful and got all the information and policy taken care of in 20 minutes. When we bought our car Christy wasn’t available so Matt jumped in and helped out immediately. The team is awesome. They all help each other. The service is excellent. Thank you!"
We responded:
"Thank you so much for this review! I’m so excited to be your agent and I’m so grateful you reached out to us!! Thanks so much for bringing your business here. We are here when you need us!! "
Salem Loucks
May 1, 2025
5
out of
5
rating by Salem Loucks
"Very helpful and responsive"
We responded:
"Thank you, Salem, for your kind words! I'm glad to know you found our service helpful and responsive. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Gabriel Britten
April 21, 2025
5
out of
5
rating by Gabriel Britten
"Just got off the phone with Kellen after speaking with Mac Freeman himself. Cannot recommend this business enough as they are professional, easy to talk to, and are always available. Looking forward to continuing business with them."
We responded:
"Thanks for the 5 stars, Gabriel! So appreciate you as our customer. Looking forward to helping you and your family for years to come! "
The Differenters
April 3, 2025
5
out of
5
rating by The Differenters
"Ms Christy did a great job helped me tremendously thank you for being so kind and helpful!"
We responded:
"Thank you! I'm happy to hear that Ms. Christy was able to assist you so effectively. Her kindness and helpfulness are truly appreciated. If you need any further assistance, feel free to reach out to our office anytime!"
Star Violet
March 26, 2025
5
out of
5
rating by Star Violet
"I have to say that my experience and the help that I received from A’Naya was absolutely wonderful. It was a great experience. Customer service at its best. Very relatable and empathetic towards my concerns and questions. Thank you."
We responded:
"Thank you for sharing your experience! I'm happy to hear that A’Naya provided such wonderful service and addressed your concerns with empathy. Your satisfaction is important to us, and we're here for any further questions you may have."
Ramona Victoria
March 25, 2025
5
out of
5
rating by Ramona Victoria
"A'Naya Thomas, Thanks for the fantastic job that you doing."
We responded:
"Thank you for this review, Ramona! "
Audrenique Brown
March 25, 2025
5
out of
5
rating by Audrenique Brown
"Anaya was amazing!"
We responded:
"Thank you, Audrenique! I'm happy to hear that Anaya provided you with such an amazing experience. Our team is always here to assist with any of your insurance needs. Feel free to reach out anytime!"
Lisa Victoria
March 25, 2025
5
out of
5
rating by Lisa Victoria
"I had a very knowledgeable and awesome experince with agent A’Naya."
We responded:
"Thanks for the feedback, Lisa! I really appreciate you taking the time to leave a review. I’m glad A’Naya took such great care of you! "
Herbert
March 25, 2025
5
out of
5
rating by Herbert
"She was very professional helping me , and answered all of my questions."
We responded:
"Thanks for the feedback, Herbert! We strive to give the best customer service to everyone we come into contact with. So glad you had a great experience with Mac Freeman State Farm! "
Christopher Bush
March 25, 2025
5
out of
5
rating by Christopher Bush
"Easy, simple and priced right. In today’s busy world you don’t want to waste time, but you don’t want to overpay either. Perfect choice for my busy life and Ms. Thomas made that happen for me."
We responded:
"Thanks for the review, Christopher! A’Naya is the best. Appreciate your feedback! "
Bradley Gordon
March 21, 2025
5
out of
5
rating by Bradley Gordon
"Christy was super helpful and made the process quick and easy. I’m thankful for the support."
We responded:
"Welcome to the Agency, Bradley! So excited to be your agent. Christy will love to see this review so thank you for this feedback!! "
Desiree DeLeon
March 18, 2025
1
out of
5
rating by Desiree DeLeon
"Not customer friendly when trying to cancel insurance policy. I had to go through the hassle of filling out paperwork twice and send them back. Then was told don't worry you will get your refund next week. That week came and went with no refund. When I do get my refund of prorated refund. I canceled it 2 days after the due date. Disappointed in this company. I would never get insurance from this place again"
We responded:
"Desiree, Thank you for this feedback. I am so sorry you feel you did not get excellent service throughout the cancelation of your policy. I pride myself on providing great service to everyone we come into contact with, and clearly we missed something here. I appreciate you taking my call so that I could learn how we can do better as an office. I hope you have a great day! "
Dave Ransome
March 14, 2025
5
out of
5
rating by Dave Ransome
"Christy Ramsey with Mac Freeman State Farm is a true professional. She made my insurance upgrades extremely easy and understandable. She saved me a great deal of money from the home policy that another agency was offering. Christy rocks! Dave Ransome"
We responded:
"Thank you, Dave, for your wonderful feedback! I'm happy to know that Christy made your insurance upgrades easy and helped you save money. She truly is a valuable part of our team. If you have any more questions or need assistance in the future, feel free to reach out!"
Michael Dunn
March 6, 2025
5
out of
5
rating by Michael Dunn
"Christy did a fantastic job helping me get car insurance. Thanks!"
We responded:
"Thank you, Michael! I'm happy to hear that Christy was able to assist you with your insurance needs. We appreciate your feedback and are here for any future questions or assistance you might need. Take care!"
Walker Riley
February 17, 2025
5
out of
5
rating by Walker Riley
"I have been struggling for weeks to get insurance for a vehicle I imported from Japan. I lost count of how many companies and agents I have dealt with. But Christy was able to get me insured quickly and with no hassle at all. I cannot recommend highly enough!"
We responded:
"Thank you, Walker, for sharing your experience! I'm glad Christy was able to assist you so efficiently. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."